Rewardly Terms of Service

These Terms of Service (these "Terms") are a binding agreement between you and Rewardly Protocol, Inc., a Delaware corporation ("Rewardly", "we", "us"). They govern your use of the Rewardly account, applications, websites and messaging channels (together, the "Service"), and your participation through the Service in loyalty and rewards programs operated by the owners of participating properties (each a "Program" run by a "Program Owner").

By creating an account or using the Service, you accept these Terms. If you do not agree, do not use the Service.

1. Your account

You must be at least eighteen (18) years old to create an account. You agree to provide accurate information, keep your credentials confidential, and notify us promptly of any unauthorised use. One account per person; accounts are personal and non-transferable.

Your account is issued by Rewardly and lets you join any Program available to you without registering again. Joining, or leaving, any Program is always your choice.

You may delete your account at any time from within the app (Settings → Account → Delete account) or by writing to support@rewardly.live. Deleting your account deletes your personal data as described in our Privacy Policy and forfeits any unredeemed Points.

2. Programs and Program Owners

Each Program is offered by its Program Owner under the Program Owner's own program terms, reward rules and any notice of financial incentive, which are presented to you when you join and which govern that Program together with these Terms.

The Program Owner — not Rewardly — is responsible for the Program's rewards, their availability and their fulfilment. If these Terms conflict with a Program's terms regarding that Program's rewards or rules, the Program's terms control for that Program.

3. Points and rewards

Points, credits and rewards issued in a Program ("Points") are promotional. Points have no cash value, are not money, deposits, securities or property, earn no interest, and cannot be sold, transferred, exchanged for cash or pledged.

Points may be redeemed only as the applicable Program allows and may be adjusted or reversed to correct error, abuse or fraud. Points expire only as the applicable Program's rules disclose; some Programs commit that Points never expire.

When Points are issued, we record the time of issuance and the value at issuance on an immutable ledger, and you can see that record for your own Points in the Service.

Points belong to the Program in which they were earned and are redeemable within that Program. Where lawful and enabled by the Program Owner, additional redemption options — such as gift cards or redemption in other participating Programs — may be offered through licensed partners, and using them is always your choice.

4. Earning; receipt submissions

Programs may award Points for eligible purchases and activities, including through submission of receipts or other proof of purchase.

You agree to submit only genuine, unaltered receipts for purchases you yourself made, and only once.

We use automated review, including artificial-intelligence models, to validate submissions; submissions the models cannot approve are reviewed manually by or on behalf of the applicable Program Owner. We may decline any submission that cannot be validated, and may request additional verification.

Submitting altered, duplicate, fabricated, purchased or AI-generated receipts, or receipts for another person's purchases, is prohibited.

5. Prohibited conduct

You will not: use the Service unlawfully or for any fraudulent purpose; interfere with, probe or disrupt the Service; reverse engineer, scrape or copy the Service except as law permits; create accounts by automated means or hold multiple accounts; misuse promotions or exploit errors; harass Program staff or participants; or infringe anyone's rights. We may investigate suspected violations.

6. Suspension and termination

You may close your account at any time in the app or by writing to support@rewardly.live.

We may suspend or terminate your account, and a Program Owner may suspend or terminate your participation in its Program, for breach of these Terms or the Program's terms, suspected fraud, or as required by law. Where practicable we will give you notice and an opportunity to respond.

On termination for fraud or material breach, unredeemed Points obtained in violation of these Terms may be cancelled.

Sections 3 and 7 through 11 survive termination.

7. Intellectual property

The Service, including its software, models and content (excluding Program Owner and participant marks and your submissions), is owned by Rewardly and protected by intellectual property laws, including patent-pending methods.

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose. You grant us a licence to host and process your submissions (such as receipts) to operate the Service and the Programs you join.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, REWARDLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. REWARDLY DOES NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION, THAT AI-BASED VALIDATION WILL BE ERROR-FREE, AND IS NOT RESPONSIBLE FOR THE GOODS, SERVICES OR REWARDS PROVIDED BY PROGRAM OWNERS OR PARTICIPATING BUSINESSES.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REWARDLY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS OR DATA, AND REWARDLY'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED ONE HUNDRED US DOLLARS (US $100).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED BY LAW.

10. Dispute resolution; arbitration

Please read this Section carefully — it affects your rights. It applies to residents of the United States; see Section 11 for other regions.

Before filing a claim, you agree to contact us at support@rewardly.live and give us thirty (30) days to try to resolve it informally.

Except for small-claims matters and injunctive relief for intellectual-property misuse, any dispute arising out of these Terms or the Service will be resolved by binding individual arbitration administered by JAMS in Contra Costa County, California (or by videoconference), under its Streamlined Rules, and you and Rewardly each waive any right to a jury trial or to participate in a class action.

Rewardly will pay arbitration fees for claims under US $10,000 unless the arbitrator finds the claim frivolous.

You may opt out of this arbitration agreement by emailing support@rewardly.live within thirty (30) days of first accepting these Terms, stating your name and that you opt out. Opting out does not affect any other part of these Terms.

11. Governing law by region

If you live in the United States, these Terms are governed by California law, and where arbitration does not apply the state and federal courts in Contra Costa County, California have exclusive jurisdiction.

If you live in the European Economic Area, the United Kingdom or Switzerland, you benefit from the mandatory consumer protections of your country of residence, these Terms are governed by them to that extent, you may bring claims in the courts of your residence, and the arbitration clause in Section 10 does not apply to you.

If you live in India, these Terms are governed by the laws of India to the extent they apply to you, the courts at Chennai have jurisdiction subject to your non-waivable consumer rights, and Section 10 applies only to the extent Indian law permits.

Elsewhere, your local mandatory consumer rights are unaffected and California law otherwise applies.

12. Changes and general

We may update these Terms by posting the revised version and, for material changes, notifying you in the Service or by email at least fifteen (15) days before they take effect; continued use after the effective date is acceptance.

If any provision is unenforceable, the remainder stands. These Terms, together with the applicable Program terms and our Privacy Policy, are the entire agreement between you and Rewardly about the Service.

13. Contact

Rewardly Protocol, Inc. 16192 Coastal Highway, Lewes, Delaware 19958, USA support@rewardly.live